Shipping Policy

Shipping Policy
Thank you for visiting and shopping at Mocktail Club. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy
We deliver to most locations across the United States. Please allow 1-2 business days for us to process your order. Deliveries are made by UPS USPS or Fedex and take 1-5 working days dependent on location. Sunday deliveries are unfortunately not possible.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Customers will be sent an email with delivery information from our fulfillment partners at the time of shipping. This notification will include shipment tracking information.

Returns
Refunds and replacements can only be issued if:

the goods are damaged or defective;
the goods were purchased directly through www.mocktailclub.com;
and the goods are returned within a 30 day period from receipt.

We are unable to refund bottles that have been opened or if they were purchased via third party sellers. We are also unable to refund Sale items. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Shipping costs are non-refundable.
If your circumstances align with our Returns Policy, please email info@mocktailclub.com to coordinate, using the subject line RETURNS. We also require a receipt or proof of purchase.

Contact Information
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact us by email at info@mocktailclub.com

Mailing Address:
Mumtails, LLC
PO Box 40021,
5136 Macarthur Blvd,
Washington, DC
20016

© 2020 Mocktail Club
Rights Reserved

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